Group
Formulary & Drugs
Looking for a particular drug?
Viva Health Plan Formulary
Our Plan Formulary lists covered drugs (Effective 7/1/2026).
Specialty Drug List
All unclassified drug codes (such as J3490, J3590, J8999 and J9999) require prior authorization.
Your Pharmacy Benefits via Mobile App
If you have drug coverage through your Viva Health plan, our pharmacy benefit manager – Express Scripts® – offers an advanced mobile app that allows you to find out if a drug is covered, determine your cost, locate the nearest pharmacy, enroll in home delivery and more.
How can I access the app?
To download the app, simply search for "Express Scripts" in the app store or Google Play store on your smartphone or tablet and download the app to your device. Or you can click on the buttons below for direct links to download the apps.
To use the app, you will need to create an Express Scripts® account. If you don’t already have one, creating an account is free and easy. You can also access the app’s tools and features through the Express Scripts® website, www.express-scripts.com.
Questions?
Do you have questions about your prescription benefits, or a specific question about prior authorizations for retail drugs?
Please call Viva Health Customer Service during regular business hours (Monday-Friday, 8:00a.m.-5:00p.m.) at 1-800-294-7780.
If you have questions after hours, or if you have a specific question about prior authorizations for specialty drugs or your home-delivery prescriptions, call Express Scripts® Customer Service at 1-855-778-1485.