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Commercial Members

  • Specialty Drug List

    All unclassified drug codes (such as J3490, J3590, J8999 and J9999) require prior authorization. When requesting authorization for an unclassified drug, please submit the NDC#, Drug Name, and Dosage. Other Specialty Medications not listed on this list may be covered under your medical benefits. If covered, these drugs are subject to the cost-sharing specified in Attachment A and may be subject to Prior Authorization.

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Additional Resources





Login to View Your Plan Materials

To access your plan materials, enter your Family ID number with your ID Suffix number added to the end. You can find these numbers on your Viva Health ID card. The numbers are highlighted in red on the sample card below (click here for larger version). For this sample, you would enter the numbers "0123456700".

Sample Viva Health ID Card

Sample Viva Health ID Card

If you need assistance logging in to your benefits page or if you would like to receive a hard copy of your plan materials, you may request them from Viva Health Customer Service toll-free at 1-800-294-7780 or locally at (205) 558-7474. Representatives are available Monday through Friday between the hours of 8am and 5pm.